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1205 North Central Street, Studio 4, Knoxville, TN 37917Monday: Closed · Tuesday – Friday: 8am – 6pm · Saturday: 8am – 2pm · Sunday: ClosedTuesday – Friday: 8am – 6pm(865) 555-0104

Our policies

What to know before you book.

Booking and deposits

Book on the booking page, or text Uriel your name, the service and two times that work. No deposit is taken to hold a time.

Canceling and running late

Tell Uriel at least 12 hours ahead if you need to cancel or move your time, by text or on the booking page. He holds your time for 10 minutes after it starts; after that he may shorten the service or offer the next opening.

If you miss an appointment

A missed visit is noted on your booking. After a second one, Uriel asks you to confirm by text before he holds a time for you again.

Children and companions

Children eight and older are welcome with a parent in the studio. There is one chair, so one person waits with each client.

Redos and refunds

Tell Uriel within a week and he will look at it. A fade or lineup that needs a touch-up is fixed at the chair.

Tipping

Tips go to Uriel. You can leave one in cash at the chair or on the card reader.

How the line works

There is no walk-in line. Every visit is booked, so the chair is ready at your time. If a time you want is taken, text and he will say what is next.

Before your visit

Come with dry hair, a few minutes early. If you have a photo of the cut you want, send it by text or have it on your phone.

Your time, one text away

Book a time on the booking page, or text Uriel your name and the service you want.